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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"The people from Universal Marine and Rv are great to work with. Even after we purchased our used fifth wheel, they have gone out of their way to see that we are satisfied. It was the same way when we purchased our boat in 1999. If you are looking for a Boat or Rv... We recommend you see the good peopoe at Universal, they will treat you right!!!"
By: Gary and Marilyn    Rochester, MN
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"Thank you, thank you, thank you! After casually looking at campers for a while, we stopped at Universal to see a Wildwood that we had found online. We decided we wanted the Wildwood but were leaving for vacation the very next day. The crew at Universal was amazing and had our camper ready for us within 24 hours. AMAZING! We love our new camper and know we will be back at Universal when we are ready to upgrade in a few years. THANK YOU ALL FOR THE AMAZING EXPERIENCE!"
By: Nate and Char    Stewartville, MN
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"Universal had the vehicle we were looking for, but we live over 4 hours away. Working with the sales staff, we took care of everything long distance. I was nervous, to say the least, about buying a car sight unseen. However, the staff couldn't have described it any better. It was EXACTLY as advertised, maybe even a little nicer! Great Job!"
By: Anonymous    Knoxville, IA
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"My wife found the boat and by the time I jumped into the deal I felt like I was dealing with family. Darin, Dave, Blake, and Jake are so easy to deal with it seemed to good to be true. They play a straight game and that is so rare these days. We live 1600 miles away and bought this boat without the benefit of physically being there. The deal went smooth; the boat was everything that they said it was; and they went out of their way to make this used boat as new as possible and also added some TLC along the way. I will do business with them in the future and I will recommend them to my friends or anyone else looking for an RV or Baot."
By: Allan & Lana    Yakima, WA
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"We bought our new V Cross this past season from Jason. We also worked with Dave and Jake on the deal. First we would like to say it was very pleaseant from the beginning. The trade was fair, the deal was good and the people were excellent. We had some things we worked with the service department on as well and again excellent service department. The work was done well and well before the promised time.We had looked at a number of other dealerships and in our opion no other dealer were as willing to work with us and provide us the service the team at Universal did. We have already recommended them to our folks and will contiue to do so. Thank you Universal for a job well done."
By: Randy & Cristy     Apple Valley, MN
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"We bought a used camper through Universal Marine and RV 3 years ago. We traded in an old pull behind camper. The crew at Universal gave us a fair trade-in price and the transaction went very smoothly. We went to the Home and Vacation show this spring, with no intention of purchasing a new camper, but after touring all the campers at the show we fell in love with the V-Cross on display with Universal Marine and RV. Dave was right there to walk us through all the great features that the V-Cross has. Dave could tell that we really liked the camper, so he started working on a trade in offer that we couldn't resist. One week later, we brought up our camper and pulled our new V-Cross camper home. The transaction went very smooth. We have needed various little things fixed with purchasing a new unit and the parts department has been very accommodating on getting us in and getting what we needed by the time we needed it. We have had a lot of people tour through our camper at various campgrounds this summer, and we always tell them we got it at Universal Marine & RV through Dave Marquez and to give them a call!"
By: Allen & Michelle    LeRoy, MN
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"After looking for a different motorhome with a slide or two, we decided on our 35 ft Georgia Boy. We have had great dealings with the boys at Universal; they are a great team. Dave was our sales person and he along with the rest of the guys were great. And if you ever have a problem, they are just a phone call away. In our opinion, they really 'make you feel like you are the only customer'. "
By: Fred & Marilyn     Rochester, MN
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"We were in a unique situation, we had recently moved from Ohio to Minnesota and had a travel trailer that we wanted to trade in on a boat. Because of that our choices of dealers was limited. After researching dealers, and seeing their inventories we decided to work with David on a trade. The entire experience, from beginning to end, with Jake in finance was one of the best I've ever had in purchasing anything. The entire staff, including Steve in parts, was dedicated to customer service. Universal has a customer for life as far as I'm concerned. They all went out of their way to make this the best experience for me and my entire family...as long as David doesn't make the baloons as big next time. :)"
By: Chad    Carver, MN
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"When we bought our trailer, we dealt with Dave Marquez, who is a very professional salesperson! The sales experience was relaxed and low pressure. Dave has excellent customer service skills so it was a great experience for us...and whenever we talk to someone who wants to buy a trailer, we recommend Dave and Universal Marine and RV!!"
By: Kent & Sue    Rochester, MN
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