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No Fee/No Cost Consignment of your RV/Motorhome 
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To add a testimonial of your own, submit it on the Customer Survey page.
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"My husband and I purchased our Maxim 3000SCR in May of 2012. We live in NC and purchased the boat, sight unseen, just photos, from Dave. We are so pleased with our boat and service we received from Dave. He was both professional and personable and we've never met him! The boat is great and we are now looking forward to an entire summer of family fun on the water. Thanks so much for everything!
Keith and Paula"
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By: Paula Jamestown, NC
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"if you are looking for a new or used camper and dont want the "dealership runaround" and games. BUY HERE! they have the best prices i could find in a 2 state search. This was the only trading experience on campers that i feel i got the most for my money and we trade alot. i would highly reccomend UM&RV to anyone. no haggle just low prices"
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By: Anonymous hampton, IA
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"If you are thinking of going to a RV wholesaler because you believe you are getting a good deal, all I can say is this. I was one of you. This is what I found. I hope it helps you make the correct decision.
We ordered the unit we wanted with the options we wanted. We really didn’t want to take one off the lot. We know they get dealer rejects and factory seconds. It was to be built and delivered directly from the factory to the wholesaler. I thought, that should take care of the thought of us getting seconds from other dealers.
Wow, I saved about 8K over the local dealers or so I thought. Ok, I knew right at the start You can take about 1K off that for travel, and fuel.
Oh, by the way, there are other charges not accounted for in that amount. Taxes, plates, and registration. For example, on a 45K unit that is about 3.5K less. So from the 1st 8K I thought I saved, it ended up being less than half of that.
We had schedule our pickup 1st thing on Saturday morning so we would have time to do a good PDI and still get out early enough to head home. That was our 1st mistake. Our 8AM appointment did not start until 9AM. They took us to the unit and wanted to be done quickly. We kept asking questions but the tech, and I use this term loosely, doing the PDI really could not answer many of the questions. My wife, the smart one of the two of us, was getting concerned about that lack of help and knowledge we were receiving, but the tech just kept saying I am new, but I will find out for you. Just so you know, that never happened.
We signed off, even though we had concerns, mostly due to me believing there isn't much I cannot handle or fix.
1st thing. Don't shorten you PDI and look at as much detail as you can. It is the little things that will get you.
Now it was time to connect to the truck. The 5th wheel hitch was too high and the pin box was too low and it was making the trailer tail off way to close in the back. We have a Curt 5th wheel and they install 5th wheel hitches so that should be an easy change right?. Wrong. They looked for about 10 minutes and walked away saying, not much we can do. We were lucky. One young tech brought out his own tools and we managed to get the 5th wheel hitch adjusted. Now we have not even left the lot and lost what ended up being 2 hours because of the not much we can do.
2nd thing. Make sure your dealer can handle all aspects of setup and maintenance. It really is a point of safety and security for you and your family that your unit is setup correctly. Mine was not!
3rd thing. Connect and reconnect several times. That will help you feel more comfortable with the unit and will identify any small issues.
That was what we found on the next morning. We found a burnt out fuse and the hydraulic landing gear did not go up. As I said earlier I am pretty good at finding and fixing things so I fixed that one.
Well we finally made it home and parked the unit. It was a week later and we were getting set up to go on our first real camping trip and found a few little things. A broken door, missing pieces from the door and missing components for the showers and bathroom.
I contacted the dealer and sent pictures and filled out the paper work. We heard nothing 1 week, 2 weeks. Called them and they said they did not receive anything so we sent everything again. Again 1 week, 2 weeks and called back. They wanted me to drive the unit back 600 miles to replace the door and put in the missing parts. I asked if they could send the parts to me and guess what? I'm still waiting. I was able to fix the door (glue and clamps work well).
Over the year we found several other small issues and again I was also able to fix those (most of them)
until we ran into the one issue I knew was beyond my skills.
I contacted the dealer again and they sent me a list of dealers that were part of their so called Network.
That was the straw that broke the camels’ back!!!!
I called every dealer on the list and most did not handle the Wildcat and all would not do warranty work for the wholesalers out there.
4th thing. Make sure your dealer can support what they say they will support. That 1st year is critical!!!! It is where the majority of issues are found.
Finally I started asking my local dealers and was turned down by 2 and finally asked Universal Marine and RV, and they said that they can and would help. Thank you Universal so very much for that.
Universal not only fixed the warranty issue but found another issue and help me with the insurance to cover that issue also.
So in the end was it worth it to go to a wholesaler?
1. The amount you pay is not the end. Expect much more
2. Be prepared to be pushed though
3. Your wholesaler is not the experts they say they are.
4. Service is not a priority for the wholesaler
In the end, no. It was not worth the money I thought I saved, and it will not happen again.
Again, thanks to Universal for all of their help and it is that kind of service you will lose from the wholesaler. I plan on giving Universal Marine and RV my support from now on."
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By: Jim MN
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"WOW!! That word explains it all. I have never went into a business and got treated with as much respect as you would at Universal. I love going camping so if you are like me go to Universal Marine & RV and get a camper."
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By: Anonymous Lake Mills, IA
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"We purchased a new Sandpiper 5th Wheel in 2012 and had it delivered in April. It has been a great camper for us our children and grandchildren. The staff at Universal has been exceptional at giving us any help we need and answering any questions. 3 weeks after we had it at the campground we had a hail storm, Universal came out and checked out our camper and submitted everything to our insurance company. We were able to us it for the season and have it in for repairs this winter. We are glad we choose Universal ."
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By: Lonny and Cara Byron, MN
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"We recently bought a used RV at Universal and were very pleased with the experience. The people we dealt with the most were very helpful and went out of their way to "go the extra mile", right down to Herb Jensen coming in on a Saturday to walk through every detail of our motorhome. Thank you for making our first RV purchase a great experience."
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By: Anonymous Edina, MN
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"We decided to trade our motorhome in for a 5th wheel and park it at Lakeview Resort, Waterville, MN. Great decision----so far we are loving it. Great people, fun times and are enjoying our Sandpiper 5th wheel. Thanks to you all at Universal---you guys are the greatest!!!!!!!!!!!!!!!!"
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By: Fred & Marilyn Rochester, MN
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"Anyone who doesn't stop to see Mike Jones at Universal Marine is making a mistake. He was very helpful throughout our first travel trailer buying experience. He listened to our needs and was very accomadating to what we were looking for in our first purchase of a travel trailer and didn't look to put us in more camper than we needed or could afford Thanks Jonesy!!!!"
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By: Andrew Oronoco, MN
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"Overall experience at Universal was excellent. Sales, Finance and Service staff took the time needed to make me feel comfortable with my new Tracker boat. I would definately recommend Universal to anyone. "
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By: Anonymous Farmington , MN
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"Everyone at Universal was great ! Duane went out of his way to make sure everything was perfect. we love the pontoon and look forward to many years of fishing and fun!!!"
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By: Brian & Connie Richfield, MN
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"Scott,
The dining at Micheals was SUPERB!!!
To the rest of the Team we say Mercie, Muchas Gracias, Vielen Danke, and Many thanks!!! We'll have alot of fun with our Winnebago. Universal Marine and Rv is a Very big credit to Minnesota and especially Rochester!!!"
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By: Gerry and Ellie Montague, MI
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"Thanks to Universal for making the whole transaction a positive experience, with special thanks to Hutch and Jake. We were rookies at camping, and you handled all of our questions and apprehensions in a positive and professional manner. You helped convert the "hotel only camper" into someone who looks forward to it all the time.
After the purchase, friends of ours asked where we purchased the Wildwood. When I said Universal, he smiled and said he would recommend Universal to everyone. A couple of years before, after his dad had passed away, the family contacted Universal about the camper that his dad had recently purchased there. Universal brought the unit in under consignment and sold it for the family. The family was extremely impressed as to how they were treated during this trying time and they continue to recommend Universal to all"
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By: Tom & Gail Bloomington, MN
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"The people from Universal Marine and Rv are great to work with. Even after we purchased our used fifth wheel, they have gone out of their way to see that we are satisfied. It was the same way when we purchased our boat in 1999. If you are looking for a Boat or Rv... We recommend you see the good peopoe at Universal, they will treat you right!!!"
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By: Gary and Marilyn Rochester, MN
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"Thank you, thank you, thank you! After casually looking at campers for a while, we stopped at Universal to see a Wildwood that we had found online. We decided we wanted the Wildwood but were leaving for vacation the very next day. The crew at Universal was amazing and had our camper ready for us within 24 hours. AMAZING! We love our new camper and know we will be back at Universal when we are ready to upgrade in a few years. THANK YOU ALL FOR THE AMAZING EXPERIENCE!"
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By: Nate and Char Stewartville, MN
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"Universal had the vehicle we were looking for, but we live over 4 hours away. Working with the sales staff, we took care of everything long distance. I was nervous, to say the least, about buying a car sight unseen. However, the staff couldn't have described it any better. It was EXACTLY as advertised, maybe even a little nicer!
Great Job!"
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By: Anonymous Knoxville, IA
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"My wife found the boat and by the time I jumped into the deal I felt like I was dealing with family. Darin, Dave, Blake, and Jake are so easy to deal with it seemed to good to be true. They play a straight game and that is so rare these days. We live 1600 miles away and bought this boat without the benefit of physically being there. The deal went smooth; the boat was everything that they said it was; and they went out of their way to make this used boat as new as possible and also added some TLC along the way. I will do business with them in the future and I will recommend them to my friends or anyone else looking for an RV or Baot."
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By: Allan & Lana Yakima, WA
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"We bought our new V Cross this past season from Jason. We also worked with Dave and Jake on the deal. First we would like to say it was very pleaseant from the beginning.
The trade was fair, the deal was good and the people were excellent. We had some things we worked with the service department on as well and again excellent service department. The work was done well and well before the promised time.We had looked at a number of other dealerships and in our opion no other dealer were as willing to work with us and provide us the service the team at Universal did. We have already recommended them to our folks and will contiue to do so. Thank you Universal for a job well done."
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By: Randy & Cristy Apple Valley, MN
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"We bought a used camper through Universal Marine and RV 3 years ago. We traded in an old pull behind camper. The crew at Universal gave us a fair trade-in price and the transaction went very smoothly. We went to the Home and Vacation show this spring, with no intention of purchasing a new camper, but after touring all the campers at the show we fell in love with the V-Cross on display with Universal Marine and RV. Dave was right there to walk us through all the great features that the V-Cross has. Dave could tell that we really liked the camper, so he started working on a trade in offer that we couldn't resist. One week later, we brought up our camper and pulled our new V-Cross camper home. The transaction went very smooth. We have needed various little things fixed with purchasing a new unit and the parts department has been very accommodating on getting us in and getting what we needed by the time we needed it. We have had a lot of people tour through our camper at various campgrounds this summer, and we always tell them we got it at Universal Marine & RV through Dave Marquez and to give them a call!"
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By: Allen & Michelle LeRoy, MN
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"After looking for a different motorhome with a slide or two, we decided on our 35 ft Georgia Boy. We have had great dealings with the boys at Universal; they are a great team. Dave was our sales person and he along with the rest of the guys were great. And if you ever have a problem, they are just a phone call away. In our opinion, they really 'make you feel like you are the only customer'. "
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By: Fred & Marilyn Rochester, MN
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"We were in a unique situation, we had recently moved from Ohio to Minnesota and had a travel trailer that we wanted to trade in on a boat. Because of that our choices of dealers was limited. After researching dealers, and seeing their inventories we decided to work with David on a trade. The entire experience, from beginning to end, with Jake in finance was one of the best I've ever had in purchasing anything. The entire staff, including Steve in parts, was dedicated to customer service. Universal has a customer for life as far as I'm concerned. They all went out of their way to make this the best experience for me and my entire family...as long as David doesn't make the baloons as big next time. :)"
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By: Chad Carver, MN
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"When we bought our trailer, we dealt with Dave Marquez, who is a very professional salesperson! The sales experience was relaxed and low pressure. Dave has excellent customer service skills so it was a great experience for us...and whenever we talk to someone who wants to buy a trailer, we recommend Dave and Universal Marine and RV!!"
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By: Kent & Sue Rochester, MN
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Universal Marine & RV
2850 Highway 14 West
Rochester, MN 55901
Phone: 507.288.4000
Providing Quality Boat & RV Sales & Service Since 1952!
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